COOKIE POLICY

Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit our website. They help improve website functionality and user experience. In accordance with the Kenyan Data Protection Act, 2019, cookies that can be used to identify a user are considered personal data, and we process them lawfully based on your consent or our legitimate business interests.

How We Use Cookies

Refresh Hive uses cookies to:

  • Improve website performance and load speeds
  • Remember your preferences and login status
  • Analyze visitor behavior to understand how our site is used
  • Improve the effectiveness of our marketing campaigns
  • Enhance overall user experience

Types of Cookies We Use

Essential Cookies

Required for the website to function properly. They enable core functionalities such as security, network management, and the shopping cart. You cannot opt out of these.

Analytics Cookies

Help us understand how visitors interact with our website by collecting and reporting information anonymously (e.g., Google Analytics).

Marketing Cookies

Used to track visitors across websites to measure advertising effectiveness and display relevant ads for cleaning products and hospitality supplies.

Preference Cookies

Store user preferences, such as language or region, to provide a personalized experience on future visits.

Managing Cookies

Users may disable or delete cookies through their browser settings. Please note that disabling certain cookies may affect website functionality and your user experience.

Third-Party Cookies

We may use trusted third-party services that set cookies on our behalf, including:

  • Google Analytics (for website traffic analysis)
  • Meta Pixel (for Facebook/Instagram advertising)
  • Google Ads (for search and display advertising)

Updates

This Cookie Policy may be updated periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.